The Effects of Worksharing, Other Product Innovations and the 9/11-Anthrax Attack on U.S. Postal Volumes and Revenues Presented June 2-5, 2004 at the Twelfth Conference on Postal and Delivery Economics, Cork, Ireland. To be published in Regulatory and Economic Changes in the Postal and Delivery Sector, Eds. Michael A. Crew and Paul R. Kleindorfer (Boston, MA: Kluwer Academic Publishers, 2004).

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