Post Office Suspensions Dashboard

Post Office Suspensions Dashboard

Last Updated December 5, 2025

Since 2010, the Postal Regulatory Commission has noted its concerns about the Postal Service's prolonged suspensions of operations at Post Offices across the U.S.

Postal law (Title 39 of the U.S. Code) requires the Postal Service to establish and maintain Post Offices to ensure postal customers throughout the U.S. have “ready access” to postal services.

When the Postal Service decides to close a Post Office, it must follow specific requirements in Title 39 and its own regulations. A suspension occurs when the Postal Service temporarily stops operations at one of its Post Offices. Postal Service district managers may suspend operations at a Post Office within their jurisdiction “because an emergency or other condition requires such action.” Those include:

  • A natural disaster.
  • Termination of a lease or rental agreement when suitable alternate quarters are not available in the community.
  • Lack of qualified personnel to operate the Post Office.
  • Severe damage to the Post Office.

Postal Service guidance states that suspended Post Offices must be resolved by either re-opening or closing the facilities permanently, processes which typically take place within 180 to 280 days, as the USPS Office of Inspector General notes here. However, in many instances Post Offices remain suspended beyond that window. This has led to ongoing interest from the Commission, Members of Congress, and the broader postal community in improving visibility into the status of these locations. This dashboard was developed to enhance transparency and provide stakeholders with a clearer view of where suspensions are occurring and how long they have been in place. The Commission welcomes continued dialogue with the Postal Service and other stakeholders to ensure this data remains useful and aligns with broader service and operational goals.

About the Post Office Suspensions Dashboard

This dashboard provides a visual overview of currently suspended Post Offices, including their locations, the date of suspension, and the reason for suspension. Explore the data by zooming into the map or filtering by state, suspension date, or reason for suspension. Please note: This dashboard only includes Post Offices that remain suspended and does not include locations that have been permanently closed or reopened following a suspension.

Background on Post Office Suspensions and Commission Oversight

The Commission previously detailed the history and requirements for suspending and closing Post Offices in Order No. 6101. This Order outlined the policies governing Post Office suspensions and closures and noted longstanding concerns about unresolved suspensions.

  • In 2010, the Commission expressed concerns about the number of suspended Post Offices and the length of time they remained suspended without being reopened or formally closed. It opened a public inquiry docket (Docket No. PI2010-1) to investigate this issue and ultimately advised the Postal Service that it's “not sufficient to simply suspend operations at a Post Office without promptly developing a plan to reopen or close the existing office.”
  • In 2011, the Postal Service revised its procedures for suspending and discontinuing Post Offices.
  • Between 2012 and 2016, the number of suspended Post Offices more than tripled.
  • In its 2016 Annual Compliance Determination (ACD) report, the Commission stated that it expected the Postal Service to significantly reduce the number of suspended Post Offices by reopening or closing them for good. To promote transparency and accountability, the Commission directed the Postal Service to file quarterly and annual reports on the status of suspended Post Offices, which include information about when and why each suspension occurred.
  • In 2017, the Postal Service made significant progress by closing or reopening more than half of the Post Offices suspended at the end of 2016.
  • However, from 2018-2020, that progress slowed.
  • In 2022, the Commission initiated another public inquiry docket (Docket No. PI2022-1) to address the Postal Service's lack of progress in resolving the hundreds of Post Offices that had remained suspended since the end of FY 2016 (Pre-FY 2017 Suspensions).
  • In 2025, Docket No. PI2022-1 was closed because the Postal Service reported that all of the Pre-FY 2017 Suspensions were either reopened or closed for good (Order No. 9370)

To prevent another backlog of suspended Post Offices, the Commission continues to closely monitor recent suspensions through the ACD and quarterly reporting, with an emphasis on ensuring timely resolution of newly suspended Post Offices.

Data Sources and Additional Details

  • Docket No. ACR2024: Lists Post Offices suspended as of September 30, 2024 (the end of FY 2024), which is current as of February 2025.
  • FY 2025 Q4 update: The Postal Service provided a status update on Post Offices suspended during FY 2023 and earlier. This data is updated as of November 2025.
  • Next update: The dashboard will incorporate data from the Postal Service's FY 2025 annual update.

You can find the most up-to-date information about the status of a local Post Office on USPS.com. See additional information in the most recent Annual Compliance Review docket and Docket No. PI2022-1.