Office of Secretary & Administration (OSA)

The Commission’s Office of the Secretary and Administration (OSA) provides management and staff support to the Commission’s operational offices (including the Office of Inspector General), the Commission’s strategic plan and various initiatives of the Executive Branch. OSA ensures that the Commission has the physical, financial, technology and human capital infrastructure needed to accomplish its mission. The effort led by OSA provides financial management, records management, administrative and organizational support, planning and human capital resources for the Commission. The Commission’s administrative staff identifies and proposes process improvements, implements strategic plans, and provides support to ensure the success of the Commission’s mission, reduce repetitiveness and increase cooperation among the Commission’s operational offices. In addition, OSA provides information technology services to the Commission.

The Secretary of the Commission maintains custody of the Commission’s seal, the minutes of all actions taken by the Commission, its rules and regulations, its administrative and other orders, and records. The Secretary authenticates and signs all Commission orders and other actions. OSA ensures that the Commission is compliant with Executive Branch and Congressional reports and initiatives, and coordinates these activities with other federal agencies as necessary.

OSA is also responsible for the maintenance of the Commission’s public information resources, including the docket room and electronic reading room on the Commission’s internet web site, including decisions, rules, orders and notices, testimony, pleadings and reference materials filed in Commission proceedings; and current information concerning Commission activities including employment opportunities and a calendar of upcoming events.

Useful Links

2024 Federal Employee Viewpoint Survey

The Commission is pleased to share the results of the FY 2024 Federal Employee Viewpoint Survey (FEVS), which assesses employees' overall satisfaction with their work experience. Conducted from May 13 to July 5, 2024, the survey included 91 questions. Notably, 92% of Commission respondents agreed or strongly agreed that their supervisors are actively engaged in their development, treat them with respect, and support their work/life balance. The Commission recognizes that the active involvement and engagement of all staff are essential to fulfilling our mission, and these results reflect the positive strides we are making. 

The 2024 Federal Employee Viewpoint Survey (FEVS) results highlight the Commission's steady progress in areas such as employee engagement, satisfaction, and inclusion. With a response rate of 72%, the Commission significantly outperformed the government-wide response rate of 41% and surpassed the response rate of other very small federal agencies by five percentage points. While this demonstrates strong employee participation, the Commission recognizes a 15% decline in responses compared to last year and is actively investigating the contributing factors to better understand and address this decline. 

The Commission's Employee Engagement Index score of 82%—which assesses leadership, supervisory support, and intrinsic work experiences—exceeds the average of 76% among very small federal agencies. Additionally, the Commission's scores for Global Satisfaction, Performance Satisfaction, and the Diversity, Equity, Inclusion, and Accessibility (DEIA) index surpass the averages of comparable agencies by more than 10 percentage points. This demonstrates the Commission's strong commitment to creating a positive and inclusive work environment for all employees. 

The Commission's leadership is dedicated to leveraging the feedback from the Federal Employee Viewpoint Survey (FEVS) to enhance both its strengths and areas for improvement. As we move through the remainder of 2024, the Commission remains focused on fostering a safe, challenging, and supportive work environment. By prioritizing open communication, we ensure that employees' voices are not only heard but acted upon when necessary. This commitment to listening and taking action solidifies the Commission's status as one of the best places to work in the federal government, and we committed to maintaining that standard for the future. 

The most recent FEVS results can be found here